Infrastructure that stays up.
24x7 infrastructure support, cloud migration and managed shared hosting for websites and business email, from one team that answers the phone.
Infrastructure that stays up. Hosting that stays simple.
We look after every layer under your applications, from the network to the website, and watch it around the clock so problems are fixed before users notice.
What we manage
Monitoring 24x7Shared hosting plans
Managed hosting for company websites and business email.
Starter
One company website or landing page.
- 1 website
- 10 GB SSD
- Free SSL
- 5 email accounts
- Daily backups
Business Most chosen
Growing teams with several sites.
- 5 websites
- 50 GB SSD
- Staging site
- 25 email accounts
- Malware scanning
- CDN
Managed Pro
Business-critical sites with an SLA.
- Dedicated resources
- Unlimited email
- 24x7 support
- Uptime SLA
- Monthly reports
Shared hosting, side by side.
Every plan includes migration help from your current host. Plan details are indicative; pricing on request.
| Starter | BusinessMost chosen | Managed Pro | |
|---|---|---|---|
| Websites | 1 | 5 | Unlimited |
| SSD storage | 10 GB | 50 GB | Dedicated resources |
| Business email accounts | 5 | 25 | Unlimited |
| Free SSL certificate | ✓ | ✓ | ✓ |
| Daily backups | ✓ | ✓ | ✓ |
| Staging site | — | ✓ | ✓ |
| Malware scanning | — | ✓ | ✓ |
| CDN | — | ✓ | ✓ |
| Support | Business hours | Business hours | 24x7 |
| Uptime SLA | — | — | 99.9% |
| Monthly report | — | — | ✓ |
From alert to fix to prevention.
Every incident follows the same four steps, so you always know who is working on it and what happens next.
Detect
Automated monitoring watches servers, services and websites around the clock and raises alerts.
Triage
An engineer confirms the issue, sets a priority from P1 to P4 and informs you.
Resolve
We fix the problem, keep you updated and confirm service is back to normal.
Review
We find the root cause and change what is needed so it does not happen again.
Infrastructure support scope.
Take the whole list or just the parts you need. We fit around your in-house team.
ServersLinux and Windows, physical and virtual.
NetworkFirewalls, VPN, switching and Wi-Fi.
Cloud accountsAWS, Azure and Google Cloud.
DatabasesSAP HANA, SQL Server, MySQL and PostgreSQL.
Backup & DRPolicies, restores and recovery tests.
SecurityPatching, hardening and access reviews.
End-user supportAccounts, devices and help desk.
Cost & capacityRight-sizing and monthly reports.
Infrastructure and hosting questions.
Can you move our existing website and email?
Yes. We migrate sites and mailboxes from your current host and plan the switch to keep downtime to a minimum.
Do you support on-premise servers as well as cloud?
Yes. We support physical and virtual servers in your offices or data centre, as well as AWS, Azure and Google Cloud.
What response times do you offer?
Response targets depend on priority and plan. Critical incidents on managed plans have a target response of under 15 minutes, around the clock.
Can you work alongside our IT team?
Yes. Many clients keep an in-house team for day-to-day work and use us for out-of-hours cover, specialist skills or specific systems.
Do you host SAP systems?
We run SAP landscapes on AWS, Azure and Google Cloud and can manage the infrastructure and basis layer for you.
Want us to watch your systems overnight?
Tell us what you run today and we will propose a support plan or the right hosting plan.